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North Huron Downtown Survey

Respondents identity (questions 1 and 25) will be kept confidential. The survey results will be analyzed and the findings shared with North Huron BIAs, Municipal Council, local and regional stakeholders to understand where businesses see room for improvement across the downtown commercial areas of North Huron.

This survey will take 20 to 30 minutes.

1.a. What is your relationship to the business?
 
2. Where are you located?
 
3. What best describes your business type?
 
4. Which would you prefer for parking in the downtown core on Josephine Street (between Amberley Road CR86 to North Street / B-Line Road)in Wingham and Queen Street (between North Street and County Road 25) in Blyth?
 
5. Is there an organization or group that represents the interests of your commercial district? (select all that apply)
 

6. Using the scale provided, please rate the condition of your commercial district for each factor.

NR=No response   1=Needs improving   2=Fair   3=Good   4=Excellent

6.a. Street furniture (eg. lights, benches, waste containers)
 
6.b. Customer service programs
 
6.c. Advertising campaigns
 
6.d. Sidewalks, pedestrian environment
 
6.d. Number of parking spots / facilities
 
6.e. Highway signage / tourism directional signs
 
6.f. Exterior appearance of facades
 
6.g. Vagrancy / Homelessness / Panhandling
 
6.h. Appropriate mix of businesses
 
6.i. Adequacy of public transit
 
6.j. Accessibility for people with disabilities
 
6.k. Organizations of special events
 
6.l. Plantings, trees, flower boxes
 
6.m. Parking signage
 
6.n. Fees, enforcement
 
6.o. Graffiti and litter
 
6.p. Roadside advertising
 
6.q. Visual identity of the area (eg. unifying banners)
 
6.r. Public amenities (parks, fountains, washrooms)
 
6.s. Window displays
 
6.t. Signage
 
6.u. Traffic flow on streets in the area
 
6.v. Vandalism
 
6.w. Public safety services (eg. lighting security, etc.)
 
6.x. Conditions of the housing stock
 
6.y. Appropriate range of quality / price for target markets
 
6.z. Number of vacancies / turnover
 
6.aa. Uniform hours of operation
 
7. Select programs or services that would benefit your business? (maximum of 8 selections)
 
8. What are your top suggestions for improving the retail business environment? (select up to 6)
 
9. In order for your business to be more competitive, what retail SKILLS would you like to improve upon? (select all that apply)
 
10. In order for your business to be more competitive, would you participate in WORKSHOPS to address any of the following issues? (select all that apply)
 
11. Select the top operating costs that are a serious concern to the success of your business? (select up to 3)
 
12. What community assets would you like to see developed in your community? (select up to 4)
 
13. What are the two busiest days of the week? (select 2)
 
14. What are the three busiest months of the year for this business? (select up to 3 months)
 
15. What are your thoughts on store hours? (select all that apply)
 
16. Do community events / festivals increase sales in your business?
 

17. Please indicate the percentage of customers / clients activity that are: (should total 100%)

18. How many customers / clients visit your business each day during the summer months between May and October? (number of customers)
 
19. How many customers / clients visit your business each day during the winter months between November and April? (number of customers)
 
20. Does your business advertise?
 
21. Do you know if your community offers any financial assistance programs to its businesses?
 
22. Are you familiar with the North Huron Community Improvement Plan (CIP)?
 

23. How strongly do you agree or disagree with the following statements?

23.a. I always try to buy products and services locally
 
23.b. I always direct customers to other downtown businesses
 
23.c. The existing downtown business mix helps this business
 
23.d. There is plenty of convenient parking downtown
 
23.e. Downtown is an excellent place to have a business
 
23.f. There are plenty of good workers available here
 
23.g. I would support a new retail promotions event
 
23.h. The look and feel of downtown helps this business
 
23.i. My building façade draws customers into this business
 
23.j. My window and store displays help this business
 
23.k. Downtown advertising campaigns benefit my business
 
23.l. Employees of this business show great customer service
 
23.m. I feel safe downtown, even at night
 



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Township of North Huron

Municipal Town Hall Office

Box 90,

274 Josephine Street.

Wingham, Ontario.

N0G 2W0

Phone: 519-357-3550
Phone: 519-357-1208   

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